REMOTE SUPPORT
A helping hand, without the visit.
Speak with your ITTechSupport technician before starting a remote support session. We’ll explain the next step and provide the software instructions you need.
Meet Looking Glass.
Looking Glass is the remote support software we are developing for ITTechSupport.
It is being prepared as our future remote support agent. Until a release is ready for your device, contact your technician for the approved support method. We will publish verified download links here when available.
Useful software, chosen for your situation.
Rather than installing a collection of scanners or VPN tools without guidance, speak to us about the problem first. Your technician can recommend the appropriate software and the official download source.
LET’S TALK ABOUT YOUR IT
Good support starts with a conversation.
Tell us what is getting in the way. We’ll discuss the options and the next step.